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CMAI & TEMA Successfully Hosted the National Conference on OSP/BPOs at New Delhi




A national conference on the framework for other service providers (OSP) and BPO industry was held at Vigyan Bhavan on 13 May. It saw active participation from Government representatives and industry stakeholders. The conference was convened by CMAI Association of India (CMAI), Telecom Equipment Manufacturers Association of India (TEMA), BPO Council of India with Microsoft as its technical partner and law firm Khaitan & Co as an exclusive knowledge partner for the event.

Prof. N.K. Goyal, President CMAI, in his introductory address welcomed the attendees and set the tone for the conference and felicitated the chief guests Mr SK Gupta, Director General Telecom, DOT, Dr. R.M. Chaturvedi, DDG CS DoT and Mr. U.K. Srivastava, Principal Advisor –TRAI, and other dignitaries who were present for the event.

Dr. R.M. Chaturvedi, DDG CS, DoT in his inaugural address noted that the OSP regime has become more complex with the passage of time. He noted that these complexities have multiplied with expansion of operations and introduction of new technologies, which were non-existent when the guidelines were first introduced. He also commented that the consultation process being undertaken by TRAI is critical for identifying major concern areas and also encouraging discussions with the industry.

In his address, Mr. U.K. Srivastava, Principal Advisor (TRAI) recognized the importance of the outsourcing sector for India’s economy.  He also acknowledged the common concerns being raised by the industry which includes ambiguity in the definition of application services and restricted connectivity permitted to OSPs and hoped that the ongoing consultation process will help in balancing concerns of DoT and concerns of the industry.

A presentation on key issues impacting the OSPs in India was made by Mr. Harsh Walia, Partner at Khaitan & Co. In particular, Mr. Walia presented that there are ambiguities in the applicability of the guidelines due to the way ‘application services’ are defined. He stressed that there is an urgent need to simplify the guidelines and do away with restricted interconnections permitted to an OSP center. Mr. Walia also discussed possibility of permitting cloud based EPABX for OSPs and elaborated on how security concerns can be addressed through technology.

Ms. Laura Carter, Assistant General Counsel at Microsoft Corporation, also highlighted concerns on the complexity of the guidelines and how it is adversely impacting India’s ability to attract new investments. Ms. Carter noted that several provisions in the guidelines are outdated and unnecessary in present day scenario, and place OSPs in a comparatively disadvantageous position. She stressed on the reconsideration of the purpose of OSP Guidelines since concerns of Government related to toll bypass are not relevant in today’s world and the purpose of OSP Guidelines needs to be revisited.

Mr. S.V. Ramana of HCL Technologies summed up the concerns of the industry and emphasized on the need to simplify the OSP Guidelines. He emphasized that increase in cost of operations and stringent regulations are the chief reasons why growth of the OSPs and BPO sector in India has stagnated in recent times. Mr. Ramana stressed that the OSPs need dispensation in true sense to overcome challenges posed by current regime.

Several key officials of the Government including Mr. Arvind Chawla, Mr. Anupam Gupt, Mr. Rajiv Sinha, Mr. R. Shakaya, Mr. S.B. Singh, Dr. Anupam Gupt, Mr. N.K. Chhoker, Mr. R.K. Rastogi and other dignitaries provided their views on the present regime and remarked that there was a need to balance concerns of DoT with requirements of the industry. Mr. Chawla acknowledged that “uncertainty unnerves investment” and therefore clarity must be introduced on many aspects. Mr Shakaya remarked that “most restrictions are in place to ensure that there is no re-routing of calls” and security considerations are of utmost importance.

Importantly, the conference also accorded opportunity to representatives of various companies to voice their concerns. The unanimous view across the industry was that OSP guidelines should be revamped, based on certain core principles and be technology-neutral. Many participants suggested that merely an intimation requirement, as opposed to a registration, should suffice. They also advocated that stringent requirements related to ‘work from home’ should be done away with. Mr. Anish Bhatnagar, General Counsel BT, remarked that the guidelines should focus on the ‘what’ and ‘why’, while leaving the ‘how’ to the industry. This will prevent many companies to look at other countries such as Philippines and Indonesia as options for outsourcing services.

Mr. SK Gupta, Director General Telecom DOT, provided the closing remarks, noting the requirement to maintain a balance between requirements of all stakeholders. He assured that DoT will sincerely look into TRAI’s recommendations in this regard.

In his vote of thanks, Prof. N.K. Goyal expressed gratitude towards the guests, speakers, industry members, volunteers and event partners for their participation. A similar event will be held in Gurugram on 28 May 2019.

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ASUS ROG Announces ROG Masters Asia Pacific eSports Tournament





ASUS ROG will host its first ROG Masters Asia Pacific eSports tournament from March to April 2021. Due to COVID-19 pandemic affecting travel around the region, the tournament will be conducted entirely online, with quarterfinal to final matches livestreamed.

The ROG Masters tournament will feature Counter-Strike: Global Offensive (CS:GO) as the official game title will provide opportunity to teams with enthusiastic players to pitch their skills against each other, as well as the best professional teams from their market and in the region.

Tournament Structure

The tournament will see various teams from 15 markets across the region vying for the chance to be crowned as the first ROG Masters Asia Pacific Edition CS:GO Champion. 

The tournament will be played in three stages played over the course of 2 months:

  • Country qualifiers
  • Country finals
  • Asia Pacific finals

Country qualifiers matches for India will start in the second week of April 2021; 8th April and the finals to be held on the 10th April. The India finals to find the top three teams to represent the country will be livestreamed live on 10th April.

Professional teams from across the region will be automatically placed into seeded positions in the country finals. This gives a greater chance for non-professional, enthusiast teams from India to get through the qualifiers and meet the pro teams in the country finals. 

Country Champions will then go on to experience battling winning teams from other APAC markets in the finals that will be livestreamed during 22nd to 25th April 2021.


3 qualifying teams from India finals will stand to win US$800 for first place, US$400 for second place, US$200 for third place. They will then go on to the Asia Pacific finals with the chance to win the following prizes for the championship:

ROG Masters APAC ChampionshipAPAC Finals (USD/ team)

Registration and Official Tournament Website

Registration for the first ROG Masters Asia Pacific tournament opens on February 8, 2021 at the tournament’s official website.

Registration closes on February 28, 2021 Further details, match schedules, pro team information as well as rules and regulations can also be found on the tournament website.

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Garena Launches Free Fire South Asia Showdown: Battle of the Stars





Garena has announced the Free Fire South Asia Showdown: Battle of the Stars, Free Fire’s first-ever esports tournament for the South Asia region. Taking place on 6 February, the tournament will feature some of the gaming community’s favourite Free Fire streamers and personalities from India, Pakistan, Nepal, and Bangladesh.

The Free Fire community has continued to expand in South Asia and across the world, with the mobile battle royale game the most downloaded mobile game globally in 2020, according to App Annie. Through the Free Fire South Asia Showdown: Battle of the Stars, Garena will look to continue its efforts to excite and delight its fast-growing South Asian community with exciting Free Fire content, and to support and develop the incredible online community in the region.

Tournament Format

The Free Fire South Asia Showdown: Battle of the Stars will feature a total of 12 teams. Each team will be led by one of the top 3 streamers from each of the 4 participating nations – chosen by public voting – in this epic clash to determine the best in the region. 

The 12 teams will compete in the Battle Royale Squad mode for a slice of the 1 million diamond prize pool. The ultimate winner of this star-studded tournament will receive 500,000 in-game diamonds; the first and and second runners-up will be awarded 300,000 and 200,000 diamonds respectively. 

Invited Teams

The Free Fire South Asia Showdown: Battle of the Stars will feature some of the most popular streamers and personalities from across South Asia. 

The team captains for each nation are: 


  • Total Gaming (19.4 Million YT Subs)
  • Desi Gamers (7.8 Million YT Subs)
  • Two-Side Gamers (6.85 Million YT Subs)


  • Gaming with Nayeem (1.6 Million YT Subs)
  • Illusionist YT (479K YT Subs)
  • Gaming With Zihad (698K YT Subs)


  • Sooneeta (3.26 Million YT Subs)
  • Bshow Mgr (399K YT Subs)
  • Tonde Gamer (2.37 Million YT Subs)


  • RKG ARMY (1.77 Million YT Subs)
  • Unusual Gamer (81K YT Subs)
  • The Skinzo FF (75.5K YT Subs)

Broadcast Details:

Fans can witness all the high-octane action by tuning in to the live broadcasts of the Free Fire South Asia Showdown: Battle of the Stars. These will be hosted on Free Fire Esports India YouTube and Facebook, Free Fire Bangladesh Official YouTube and Facebook, as well as on BOOYAH!. 

To cater to the diverse South Asian community, the matches will be streamed with live commentary in 5 languages – Bengali, English, Hindi, Nepali and Urdu.

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Top Gaming Accessories for Ultimate Gaming Experience





Witnessing the consumer behaviour being impacted drastically last year, the year 2021 has welcomed an immense lifestyle change for gamers. Gaming has been one of the sectors that witnessed a spike like never before. From casual gamers to professional gamers, the segment realised immense growth in a matter of a few months. A lot of people opted for gaming for the first time with more time in hand, while amateur gamers worked on their skills to shift to pro-level. Owing to ‘isolate and chill’ mode to beat the anxiety and paranoia, a lot of people moved to ‘Play@Home’ and for many, it was rekindling their old gaming habits with the bountiful time in their grasp.

While gaming serves as a boosting engagement, it is important to have the kit and accessories to ensure the seamless and immersive experience of gaming. Especially for those who have just adopted gaming as a new hobby and do not want to invest steeply in buying the expensive accessories, we bring a perfect start-up kit to you that is sure to pave your path to the next level

Logitech G331: Enjoy the whole experience of all your favorite games with Logitech G331 gaming headset that produces big sound to get you into the game. Experience the thrill of a complete gaming experience where you hear everything and everyone hears you. The 6 mm mic ensures that your squad-mates can hear you clear and distinct. It also has an option of Flip-to-mute boom that silences you when you don’t want to be heard. The headphone is all set to work with your PC or Mac or with gaming consoles including PlayStation 4™, Xbox One™, Nintendo Switch™, and mobile devices via 3.5 mm cable. In fact, everything about these headphones is about comfort: The deluxe lightweight leatherette ear cups and headband are made to keep pressure off your ears that is available at at an offer price of INR 5995 .

Logitech G213: Sitting at your gaming desk in front of your gaming monitor might be the way for most PC gamers, but unless you’ve got a killer set-up with a solid keyboard, it may still not satiate your gaming soul. With a RGB color spectrum illumination lets you easily personalize up to 5 lighting zones from over 16.8 million colors to match your style and gaming gear, the Logitech G213 ensures you have a great customisable gaming experience. The G213 comes with a  performance that is up to 4x faster than standard keyboards and features keys that are specially tuned to deliver a superior tactile experience. The dedicated media control allows you to quickly play, pause, skip and adjust the volume of music right from the keyboard. the brilliant color spectrum. The G213 also offers 12 function keys with custom commands and more with free Logitech gaming software. This keyboard is available at at an offer price of INR 4995

Logitech G102 LIGHTSYNC: It is of paramount importance to have an exact grip and size while using a gaming mice. With LIGHTSYNC RGB lighting across, Logitech G102 is designed to work seamlessly in any system to enhance your gaming experience. The classic six-button design provides both comfort and confidence that can be customised across 16.8 million colours so you can explore, cast spells, and play just like you want. With 8,000 DPI sensor – The gaming-grade sensor responds precisely to your movements. But if you’re looking to fine-tune controls, free-to-download customization software is easy to use and set up with Logitech G HUB software. it is a complete customization suite that allows you to personalize lighting, sensitivity, and button commands on your G102 mouse. It is available in at an offer price of INR 1985.

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