Jabra expands the Engage line with two new products set to empower digital contact centres to enhance customer experience. The Jabra Engage 50 II promises to be the best headset for clear customer calls* and ensures that no calls will ever be missed with its SmartRinger feature. Meanwhile, the Jabra Engage 40 delivers innovative speech optimisation and background noise cancellation, enabling agents to focus on conversations with customers at ease. These features are key to improving customer experience, especially since customer satisfaction is ranked as the top key performance indicator in most contact centres.
Power and clarity with the Jabra Engage 50 II
Speech clarity is an important attribute for contact centres as it directly impacts the customer experience. Bearing that in mind, the Jabra Engage 50 II uses advanced algorithms to create a beamforming pickup of users’ voices and analyses the noises in the background. Its 3-microphone system surpasses the standards of Microsoft’s Premium Microphone for the Open Office** with its ability to remove up to 36 decibels of noise, enabling the clearest call experience and spot-on call transcriptions.
The Engage 50 II headset also introduces an adjustable, audible SmartRinger feature that alerts the user of incoming calls even when they are not wearing the headset. It is on a detachable link controller with a volume wheel designed to sit on the desk next to the keyboard to give a no-look access to all controls. The feature makes hybrid work easier on the go as agents will never have to stress about missing a call if they are ever away from the desk.
Comfort and intelligence with the Jabra Engage 40
Contact centre agents have their headsets on all-day, dealing with customers as well as remote onboarding, coaching, and training – so comfort is key. The Jabra Engage 40 headset is ultra-lightweight with cleverly designed angled ear cushions and an innovative maze-shaped pattern inside each ear cup to relieve pressure. Its built-in hearing protection, two high-quality microphones, noise-isolating earcups and advanced speaker technology optimises every spoken word. Engage 40 also has an inline control unit so agents can handle calls at lightning speed with programmable buttons.
Bringing new levels of transparency to call centre operations
Jabra Engage 50 II and Engage 40 transcends the traditional role of headsets, by acting as sensors delivering critical data on audio quality and conversation performance. In hybrid work, it can be difficult for contact centre operations and agents to understand if they are delivering great audio quality and pleasing conversations. The data is available through our SDK and can be accessed through pre-built integrations with, amongst others, Nectar, Operata and Virsae. Or it can be accessed with Jabra’s free Engage+ desktop app that provides real-time call insights to instantly improve conversation quality. It assesses whether the background noise, microphone position and voice quality are good prior to a call. During the call, it helps to correct any issues and provide conversation guidance and wraps up every session with a post-call report. The app is unintrusive, easy to use and can be easily deployed via the Microsoft Windows Installer (MSI) file, providing agents with the right support to enhance customer satisfaction.
With Hybrid working becoming a new norm, choosing the right contact centre headset can be a game changer to keep professional’s hands free and productive. At Jabra, we have undergone strong research to address the current market challenges and focus on the foremost necessary factors – comfort, noise reduction, and reliability. The new additions are engineered to cater to the working professional community, helping them stay efficient and focused.” says Peter Jayaseelan, Vice President & Managing Director- South Asia and Head- Public Sector (APAC), Jabra.
Availability and pricing:
Jabra Engage 40 and Engage 50 II will be available at all Jabra authorized resellers starting this month.
Engage 40 Stereo: MRP $239
Engage 40 Mono: MRP $219
Engage 50 II Stereo: MRP $299
Engage 50 II Mono: MRP $279
Just Corseca Brings its Premium ‘Sonique’ TWS Earbuds
Just Corseca announces its most premium and awaited TWS earbuds ‘Sonique’. The newly launched earbuds are easy and comfortable to wear, available in attractive color variants, Black, Blue, and a Limited Gold Edition.
The earbuds are built with a combo of organic glass and premium alloy metals, and each serves up to 22 hours of playback without stopping. The Sonique has a supreme class of its own and offers the best audio and in-built quality within a pocket-friendly price range that no other brand in the segment can match.
The Sonique earbuds are built using a premium and precious Zinc alloy unibody for both the earbuds and the case. Each earbud is uniquely shaped and designed for a snug fit to ensure it delivers extreme comfort with pristine audio. The metal earbuds are teamed with an organic back glass with a touch-sensitive button that features various functions such as track change, volume adjustments, call answering, and voice assistant activation.
The Soniqueearbuds are built with the latest TWS technologies. It features the AD6973-D4 BT V5.1 chipset for lower power consumption and offers faster data transmission with stable connections. The audio chipset in each earbud is the JL6973 which promises high-fidelity output for an enhanced and immersive audio experience. Each earbud is equipped with 10mm trumpet drivers that deliver HD sound for crystal clear audio with rich bass and sharp trebles.
Additionally, dedicated dual microphones ensure your calls are clearly heard by reducing the background ambient noise such as wind or traffic. So, whether you wish to play Pop, Hip-Hop, Blues, Metal, Rock, or party to Desi Beats, the punchy Bass Enhancement architecture with the paired 10mm trumpet drivers unlock more detailed voice and clarity in every track.
Thanks to the latest power-saving and energy-efficient Bluetooth chipset in the Just Corseca Sonique TWS its internal 30mAh battery can deliver up to 5 hours of non-stop audio playback on a single charge. The charging case holds a 300mAh battery that can give you a total playback time of 22 hours. And to ensure that you don’t waste precious time charging the case, a USB-C power port helps top up the battery in less than 90 minutes.
Pricing & Availability:
The Sonique TWS earbuds are available online from the company’s official website at Justcorseca.in, Amazon.in and Flipkart.com. These are also available offline on retail stores in all metro cities.
The black and blue variants are available at a starting price of INR 4,999, backed with a 1-year standard warranty, but the limited Gold edition is only for the first 500 customers.
Optoma Unveils Next Gen Eco-Friendly Laser Projectors in India
Optoma announced the launch of its much awaited eco-friendly laser projectors for the India market. With the future proofed laser technology, Optoma’s new range of projectors ZX350e, ZW350e, ZH350, AZX360ST, AZW360ST & AZH360ST have been designed keeping in mind environmental friendliness. These new Generation projectors are energy saving, mercury free and more economical making it the only projector available in the market which offers lower Carbon Footprints as compared to other brands available in the market.
Optoma is dedicated to provide eco-friendly, cost effective and reliable products that bring better experience to people all round the world. With the latest laser technology and higher power conversion efficiency, the new range of projectors can save nearly half the power consumption as compared with the lamp-based projectors and help in reducing carbon footprint for long-term usage than the lamp based projectors.
Price range starting from Rs. 72,000, these projectors will be available in the market from next month onward throughout the country. Optoma has dedicated its effort to minimizing the product size and robust design to be compact yet reliable enough for daily use. There has been a 34% reduction in size as compared to the previous generation of projectors. The new range of projectors are more compact and as a result the packaging and wastes have been reduced, and transportation of the products can be more efficient by containing more products in one shipment.
In comparison to traditional lamp-based projectors, Optoma laser projectors have a longer lifespan. It is also maintenance free and complies with regulations for less hazardous materials. With no need of constant lamp replacement, the laser projectors help save energy and extra cost, meanwhile avoiding mercury pollution.
Speaking on the occasion, Vijay Sharma, Country Head – India, Optoma Corporation, said, “We at Optoma are committed in upgrading and adopting new technology for a better user experience. With this commitment we have introduced the Next Generation of our projectors which will save upto 47% power consumption and help in reducing around 1265Kg CO2e during the life span of a projector. We have introduced our new Eco Friendly Laser projector series which is specially made for environment sustainability. We hope to transition the complete line up to laser projectors from traditional projectors in the coming year.
Pebble introduces Frost, a 1.87inch HD Display BT calling smartwatch in winter hues
Pebble, a home-grown brand synonymous with innovative consumer technology, smart features and affordable price, has delivered yet again with its latest smartwatch, Pebble Frost. The Bluetooth Calling smartwatch has a distinctive Narrow Bezel 1.87″ IPS full touch screen with 2.5D curved display. The watch with superior built & metal casing is the perfect winter partner as it comes in winter colour palettes, such as Winter Fire, Winter Blue, classic Midnight Black and Misty Grey, of which the latter sports a rotating crown button on the side. Available at Flipkart and pebblecart.com at a special launch price of Rs 1999, it is worth every penny.
Pebble Co-Founder Komal Agarwal said on the occasion of the launch of the watch, “We at Pebble understand how winter fashion is all about dark hues and classic colors, and this is what we deliver this time. It is the perfect fashion statement for people who want utility too as Pebble Frost is loaded with multiple advanced features. This budget friendly timepiece is a great buy this season.”
She further said that the smartwatch allows users to answer and make calls directly from the watch with advanced BT Calling. With Pebble Frost, the Call, Message & Social Media Notification are now at your tips while adding to the features is AI-enabled voice assistant for android and iOS.
This all-in-one health suite monitors blood-oxygen monitoring (SPO2), 24*7 Heart rate and also gives sedentary alert. The step pedometer, sleep monitor, calorie monitor, stopwatch and password lock are other attributes that elevate the utility of this power packed timepiece. Loaded with multiple Sports Modes, it enables you to be ready for every sport. It takes care of your fitness and outdoor activities through various modes and weather alert. Furthermore, IP 67 water resistance ensures you enjoy every sport without bothering about sweat and random splashes.
The smart wearable also has features like Multiple watch faces, alarm & notifications, smart calculator, music control, find my phone, that can be controlled with the help of AI which is Voice enabled Assistant and compatible with Google & Siri. The features can be enjoyed non stop for up to 5 days on a single charge and up to 7 days on standby. Make a smart move and switch to best with the newest Pebble in town.
Gadgets4 days ago
Vu Registered Strong Market Growth in India by doubling share in Q2 2022
Gadgets3 days ago
PLAY Launches PLAYGO DURA Premium-designed TWS at an affordable Price
Gadgets3 days ago
Stuffcool Introduces Pico Pro Made in India GaN Charger
Gadgets1 day ago
Optoma Unveils Next Gen Eco-Friendly Laser Projectors in India
Trending2 days ago
ViewSonic Unveils Limited-Edition Monitors to Celebrate “Azadi ka Amrit Mahotsav” for the New India
Smartphone4 days ago
vivo Y02 Make in India Smartphone launched in India with Price Tag INR 8999
Gadgets4 days ago
PTron Unveils Force X11P Smartwatch with Exciting Launch Offer
Devices2 days ago
Canon Launches Two Cable ID Printers in India for Efficient Labelling and Easy Cable Identification